What goes into a water heater replacement quote?

Start with the heater

Look for the brand, model and size. “50 gallon gas” leaves you guessing about the actual unit and its warranty. A model number lets you look those up and see whether the other shop is offering the same equipment.

Then check what happens around it:

• Installation: Disconnecting the old heater, putting the new one in, connecting it and testing it.
• Removal: Getting the old heater out of the house and disposing of it.
• Permit: Obtaining it, paying the fee and arranging the inspection.
• Other parts: Any changes to the water connections, gas connection, electrical supply, venting, expansion tank, strapping, drain pan or relief valve discharge piping.

That last list isn't a shopping list for every house. The installer needs to explain which items your job needs and whether they're included.

The location can change the work

A heater in a garage and one tucked into an attic aren't the same installation. Tell the shop about stairs, narrow doors and limited access. Photos help, but the installer may still need to visit before settling the price.

A change from a gas tank to gas tankless can involve changes to the gas supply, venting and electrical connection. Have the shop price those changes for your house rather than comparing the two heaters' retail prices. Our tank or tankless guide explains that decision.

Check the permit and anything left open

Water heater replacement requires a permit in Reno, Sparks and unincorporated Washoe County. The Contractors Board says the contractor must obtain it and arrange the inspection. Ask whether the quoted price includes both the permit fee and that work.

Also ask what happens if the installer finds something that changes the job. For residential contracts covered by Nevada's rules, changes to the work or price must be agreed in writing. A phone conversation about “a little extra work” is worth putting into the agreement before proceeding.

When a quote doesn't mention an item, ask. Missing wording doesn't tell you whether it's included, excluded or still undecided. The plumbing quote checklist covers the rest of the agreement.